Accessibility statement for Let’s Go Southall
This accessibility statement applies to letsgosouthall.org.uk
This website is run by Ealing Council on behalf of Let’s Go Southall. We want as many people as possible to be able to use this website. For example, that means you should be able to:
• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. For example:
• some images do not have alternative text
• some links do not make sense on their own
• some video content has no transcription available
• some PDF documents aren’t fully accessible to screen readers
• some functions, such as Translate, rely on third-party plug-ins that cannot be adapted for accessibility
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email letsgosouthall@ealing.gov.uk.
We’ll consider your request and get back to you in 3 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email letsgosouthall@ealing.gov.uk or report an accessibility issue to Ealing Council by completing this form.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Email us at letsgosouthall@ealing.gov.uk.
Technical information about this website’s accessibility
Ealing Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some features of the website are dependent upon the use of WordPress plug-ins provided by third parties. Because third-party applications are out of our control, they may not conform to the required levels of accessibility. Third-party plug-ins used include:
• Google Translate
• WP Slick Slider and Image Carousel
Disproportionate burden
Website functionality
Several features used within the website rely on the use of third-party plug-ins that do not fully conform to the required levels of accessibility.
We’ve assessed the cost of fixing the issues regarding these particular features. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in 2022
Content that’s not within the scope of the accessibility regulations
Video
Some prerecorded videos published before 23 September 2020 do not include captions. This doesn’t meet WCAG 2.1 success criteria 1.2.2 Captions (Prerecorded). We may not add captions to these videos because prerecorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Some prerecorded videos published before 23 September 2020 may require, but don’t include, audio description. This doesn’t meet WCAG 2.1 success criteria 1.2.5 Audio Description (Prerecorded). We may not add audio description to these videos because prerecorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Any prerecorded video content we publish after 23 September 2020 will meet accessibility standards.
Preparation of this accessibility statement
This statement was prepared on 21 September 2020.
This website was last tested in September 2020. The test was carried out by Radius Brand Consultants on behalf of Ealing Council. The website was tested using various software, including WAVE and Google Lighthouse.